At Tortuga Casino in India our aim is to make your gaming experience enjoyable and exciting, but we support the principle of responsible gambling and believe this form of entertainment should be practiced with moderation and awareness.
We acknowledge the existence of gambling disorder, a condition involving a strong dependence on gambling, difficulty limiting the money or time devoted to gambling, and which can cause harmful repercussions not only for the player but also for their relatives.
That is why we provide tools that limit, reduce or stop the gambling activities of our members at their request. Indeed, every player has the option to:
- Choose to suspend gambling for a specified period.
- Set a limit on the amount of money that can be deposited on a monthly, weekly or daily basis.
A request to reduce a deposit limit or to freeze an account will be processed upon receipt. However, to increase a deposit limit a 7-day period is required. It is important to note that our staff have no control over these limits, which means they can only be changed or removed by the player.
If in doubt, consider asking yourself these questions:
- Have I tried to cut down or stop gambling, without success?
- Am I betting more and more money to reach the same level of excitement?
- Do I hide from my loved ones the fact that I gamble money, or how much time and money I spend on it?
- Has gambling ever jeopardized or broken a relationship with a loved one?
If you answered Yes to most of these questions, it may be time to consider using our tools to set limits or to seek help, which is not a sign of weakness but rather a sign of strength and wisdom.
Our team is also available if you would like to talk to us about any gambling-related issues. We will listen without judgment and will strive to provide you with all possible solutions and support. Please feel free to contact us via live chat or by email at [email protected].
